Precision Recruitment Marketing for Calgary Police Service
A performance-driven paid media strategy designed to attract exceptional candidates, reduce cost-per-acquisition, and build a sustainable pipeline of diverse, qualified applicants for CPS.
Recruitment Funnel Strategy
Paid media mapped to every stage of the candidate journey — from first impression to application submission — with channel-specific roles and clear success metrics.
Consideration: Retargeting website visitors and video viewers with deeper content — career pathways, training details, officer testimonials. LinkedIn Sponsored Content and Meta Carousel ads lead here.
Conversion: High-intent audience targeting (lookalikes of past applicants, in-market career changers) with direct-response ads driving to the application portal. YouTube remarketing and Meta Conversion campaigns.
Audience Segmentation & Targeting
Four primary candidate personas, each with distinct motivations, platform behaviors, and message resonance. Segmentation ensures creative relevance and media efficiency.
Profile: Career switchers from corporate, healthcare, or education sectors seeking meaningful work with long-term stability.
Motivation: Values alignment, community impact, structured advancement.
Platform Affinity: LinkedIn (primary), Meta (secondary), YouTube.
Message Resonance: "A career built on purpose and professionalism."
Profile: Recent graduates from criminology, kinesiology, psychology, and social sciences. Digital natives seeking first career step.
Motivation: Adventure, skill development, peer community, physical challenge.
Platform Affinity: TikTok (primary), Meta, YouTube.
Message Resonance: "Your city needs you. Start your legacy."
Profile: Military veterans, corrections officers, paramedics, and security professionals with transferrable skills.
Motivation: Continued service, leadership pathways, camaraderie, pension stability.
Platform Affinity: LinkedIn, YouTube, Meta.
Message Resonance: "Leadership starts here. Your experience matters."
Profile: Calgary residents with deep community ties, parents returning to workforce, diversity-seeking candidates from underrepresented groups.
Motivation: Local impact, representation, work-life balance, bilingual opportunity.
Platform Affinity: Meta (community groups), TikTok, YouTube.
Message Resonance: "Serve the city you love. Be the change you want to see."
| Platform | Primary Targeting | Secondary Targeting | Exclusions |
|---|---|---|---|
| Meta | 1%–3% Lookalikes, Interest (Public Service, Fitness, Law) | Retargeting (Website, Video Views, Engagement) | Current employees, Under 18, Outside AB/Canada |
| Job Title, Seniority, Company Industry, Skills | Member Groups, Education, Veteran Status | Current law enforcement (poaching ethics), Interns | |
| TikTok | Interest (Fitness, Community, Public Safety), Behaviours | Custom Audiences, Pixel Retargeting | Under 18, Non-English/French speakers |
| YouTube | Custom Intent (Career Change, Police Recruitment), Similar Audiences | Remarketing Lists, Channel Placements | Children's content, Political content |
Channel Strategy by Platform
Each platform serves a distinct strategic purpose. No channel operates in isolation — they are sequenced, cross-referenced, and optimized as an integrated system.
Audience: Broad 18–45 within 100km of Calgary; 1%–3% lookalikes of past applicants; interest-based (public service, fitness, community volunteering).
Message Angle: "Serve Your City" — community impact, diversity, stability, and the human side of policing.
Formats: Feed Image Ads, Carousel (career pathways), Reels (day-in-the-life), Stories (event/recruitment drive reminders).
KPI Focus: CPM (target CA$8–12), Reach, Video Views (3s, ThruPlay), CTR (target 1.2–2.0%), Cost Per Landing Page View.
Frequency Capping: Cap at 3.0 per 7 days for cold audiences; 5.0 for warm retargeting pools.
Audience Expansion: Begin with narrow lookalikes; expand to 3%–5% once CPA stabilizes below CA$180.
Placement: Automatic placements with feed priority. Reels and Stories receive 30% of budget for younger skew.
A/B Testing: Headline variants (purpose vs. pay vs. adventure), image vs. video, CTA buttons (Apply Now vs. Learn More).
Audience: Job title targeting (Analyst, Manager, Coordinator, Specialist, Officer); seniority (Entry, Mid, Senior); industries (Healthcare, Education, Government, Security, Military); skills (Leadership, Crisis Management, Public Speaking).
Message Angle: "A Career Built on Purpose and Professionalism" — structured leadership pathways, pension, continuous development, and meaningful work.
Formats: Sponsored Content (single image and carousel), Single Image Ads, Message Ads (for veteran/military groups).
KPI Focus: CPC (target CA$3.50–5.50), Engagement Rate, Application Rate, Cost Per Quality Applicant, Lead Form Completion Rate.
Seniority Calibration: Mid-level professionals (5–10 years experience) typically show highest application quality. Allocate 60% of LinkedIn budget here.
Creative Testing: Test authority imagery (uniform, badge, cityscape) against human-centric imagery (community events, team collaboration).
Lead Gen Forms: Use native LinkedIn lead forms for lower-friction micro-conversions (download career guide, request info) to build retargeting pools.
Bid Strategy: Manual CPC bidding initially; transition to Maximum Delivery once conversion volume supports algorithmic optimization.
Audience: 18–30, Alberta and select national markets; interests in fitness, public service, true crime, community organizing, outdoor adventure.
Message Angle: "Beyond the Badge" — day-in-the-life, training highlights, officer personalities, fitness culture, and team camaraderie.
Formats: In-Feed Video (Spark Ads using organic content), TopView (launch week only), Collection Ads (linking to career content hub).
KPI Focus: Video Views (target CA$0.015–0.025 per view), Completion Rate (target 15–25%), Profile Visits, CPM (target CA$6–10), Share Rate.
Sound-On Creative: 90% of TikTok users watch with sound. Music licensing and trending audio integration are mandatory.
Creator Collaboration: Partner with 2–3 Calgary-based micro-influencers (10K–50K followers) in fitness or community niches for Spark Ad amplification.
Comment Strategy: Active community management on ad posts — respond to questions within 2 hours to boost engagement algorithm and candidate experience.
Frequency: High rotation required. Plan 8–12 unique video assets for 12-week flight to avoid creative fatigue.
Audience: 20–45, in-market for career change (Google signals), similar audiences to website converters, custom intent (searched "police jobs Calgary," "law enforcement careers Alberta").
Message Angle: "Calgary's Finest" — tradition of excellence, training rigor, impact stories, city pride, family legacy.
Formats: Skippable In-Stream (primary), Bumper Ads (6s cutdowns for remarketing), In-Feed Video Ads (discovery placement), Non-Skippable (15s for high-intent remarketing only).
KPI Focus: View Rate (target 25–35%), Cost Per View (target CA$0.03–0.06), Remarketing CTR, Assisted Conversions, Earned Actions (likes, shares, subscribes).
Sequencing: Serve 30s awareness video → 15s consideration video (testimonials) → 15s conversion video (direct CTA with application link) to engaged viewers.
Placement Control: Exclude made-for-kids content, low-CPM inventory below 10% viewability, and sensitive news categories.
Frequency Management: Cap remarketing at 3 impressions per user per week. Cold awareness capped at 2 per week.
Creative Length: Test 15s, 30s, and 60s versions. Data shows 30s skippable ads often deliver optimal view-rate-to-cost ratio for recruitment.
| Platform | Funnel Role | Primary Audience | Best Format | Budget | Success Metric |
|---|---|---|---|---|---|
| Meta | Awareness + Retargeting | Broad 18–45, Lookalikes | Reels, Carousel, Feed | ~CA$14,000 | CPM, CTR, CPA |
| Consideration + Quality | Professionals 25–45 | Sponsored Content | ~CA$10,000 | CPC, App Rate, Quality | |
| TikTok | Awareness + Discovery | Gen Z / Young Millennials | In-Feed Video, Spark | ~CA$8,000 | CPV, Completion, Shares |
| YouTube | Awareness + Remarketing | Career Changers 20–45 | Skippable In-Stream | ~CA$10,000 | View Rate, CPV, Assisted |
Campaign Budgeting & Allocation
A budget between CA$45K - CA$50K media investment structured for sustainable performance, with platform-specific allocations, funnel-stage distribution, and strategic reserves for testing and optimization.
Creative & Ad Messaging Approach
Three core messaging pillars, platform-native creative adaptations, and a disciplined A/B testing framework to continuously improve engagement and conversion.
Highlights local impact, neighbourhood connections, and the privilege of protecting Calgary. Best for Meta feed, LinkedIn Sponsored Content, and YouTube pre-roll. Visual style: warm, authentic, officer-community interaction.
Reveals the person behind the uniform — hobbies, family, fitness, friendships. Best for TikTok, Meta Reels, and Instagram Stories. Visual style: unpolished, vertical video, trending audio, fast cuts.
Emphasizes training rigor, career advancement, and the honour of joining a respected institution. Best for LinkedIn, YouTube long-form, and Meta carousel. Visual style: cinematic, authoritative, city landmarks.
| Element | Variant A | Variant B | Success Criteria | Timeline |
|---|---|---|---|---|
| Headline | "Your City Needs You" | "Build a Career With Purpose" | Higher CTR by 15%+ | Week 1–2 |
| Visual | Officer in uniform (authority) | Officer in community (warmth) | Higher engagement rate | Week 1–3 |
| CTA | "Apply Now" | "Learn More" | Lower CPA / Higher LPV | Week 2–4 |
| Video Hook | Action shot (0–1s) | Officer speaking to camera | Higher 3s video view rate | Week 1–2 |
| Audience | 1% Lookalike | 3% Lookalike | Lower CPA at scale | Week 3–6 |
2. Show diversity authentically. Reflect Calgary's demographics without tokenism. Feature officers from varied backgrounds in natural settings.
3. Include subtitles. 85% of social video is watched without sound. Burn captions into all video assets.
4. Front-load value. First 3 seconds must answer: "Why should I watch this?" and "What's in it for me?"
5. Platform-native formatting. Vertical 9:16 for TikTok/Reels/Stories. Square 1:1 for Meta feed. 16:9 for YouTube and LinkedIn.
LinkedIn: Single image with text overlay stat (e.g., "Join 2,000+ officers serving Calgary"), document carousel (benefits guide).
TikTok: 15–30s vertical video, raw/authentic style, trending sounds, text overlays with hooks.
YouTube: 30s skippable cinematic spot, 6s bumper cutdowns for remarketing, 15s non-skippable for high-intent only.
Universal: All assets must include CPS logo, clear CTA button, and accessibility-compliant color contrast.
KPI Framework & Measurement
A tiered measurement system that tracks leading indicators (engagement) and lagging indicators (hires), enabling real-time optimization and long-term strategic evaluation.
Optimization & Testing Framework
A disciplined, weekly optimization cycle that replaces underperformers, scales winners, and systematically tests new hypotheses without destabilizing core campaign delivery.
The optimization loop runs continuously. Weekly reviews identify statistically significant winners. Winning variants receive budget reallocation from underperformers. New tests enter the cycle every Monday.
• Export platform performance data (spend, impressions, CTR, CPA, conversions)
• Calculate platform-level and ad-set-level CPA vs. target
• Identify top 3 and bottom 3 performers
Monday — Optimization Execution (45 min)
• Pause underperformers per Kill rules
• Increase budgets on Scale candidates
• Launch new creative tests (2–3 variants)
• Narrow or expand audiences based on CPA trends
• Check pacing vs. weekly spend target
• Verify no technical issues (pixel firing, landing page speed, broken links)
• Monitor frequency caps and audience saturation
Friday — Week Close (30 min)
• Document learnings in shared repository
• Update creative backlog with new concepts
• Prepare weekly report for CPS stakeholders
• Plan next week's A/B test matrix
Campaign Activation Plan
A phased 12-week deployment that builds infrastructure, validates audiences, scales winners, and sustains momentum through structured governance.
• Implement conversion tracking (pixels, CAPI, UTM structure)
• Launch landing page with A/B test variant (headline + hero image)
• Deploy small-budget test campaigns (CA$500/platform) to validate tracking and initial CPA estimates
• Establish reporting dashboards and stakeholder access
Deliverable: Technical readiness report + baseline performance snapshot
• Increase daily budgets on validated campaigns by 20% every 72 hours
• Launch retargeting campaigns (website visitors, video viewers, engagers)
• Activate LinkedIn lead gen forms and Meta conversion campaigns
• Deploy first TikTok Spark Ads and YouTube remarketing sequences
Deliverable: Mid-campaign performance review + optimization recommendations
• Launch secondary audience tests (3% lookalikes, interest expansions, new job titles)
• Refresh 40% of creative assets to combat fatigue
• Implement sequential YouTube remarketing (awareness → consideration → conversion)
• Conduct mid-campaign creative workshop with CPS for second-wave assets
Deliverable: Creative refresh package + expanded audience report
• Focus spend on conversion-stage campaigns to maximize application volume
• Compile full-funnel attribution analysis and creative performance rankings
• Document playbook for future recruitment waves (audiences, creative templates, benchmarks)
• Present Quarterly Business Review with CPS leadership
Deliverable: Campaign retrospective + 2027 recruitment media playbook
Reporting & Governance
A four-tier reporting structure that delivers tactical agility to operators, strategic clarity to managers, and executive confidence to leadership.
Content: Spend pacing by platform, CTR, CPC, CPA, impressions, applications by source, creative leaderboard (top/bottom 3), frequency alerts, optimization actions taken.
Format: Live dashboard (Looker Studio or equivalent) + email summary.
Timing: Every Monday by 9:00 AM MST.
Content: Funnel stage analysis, audience performance breakdown, A/B test results, budget reallocation rationale, creative fatigue indicators, competitive landscape notes.
Format: 30-minute video call + 8-slide deck.
Timing: Every second Wednesday.
Content: Executive summary (1 page), budget vs. actual, trend analysis (MoM), application quality metrics, diversity pipeline data, platform ROI ranking, next-month plan, risks and mitigations.
Format: PDF report + 45-minute presentation.
Timing: First Friday of each month.
Content: Full-funnel attribution, cost-per-hire analysis, creative performance archive, audience insight synthesis, strategic recommendations for next quarter, annual planning inputs.
Format: 90-minute workshop + comprehensive playbook document.
Timing: Within 14 days of quarter end.
Mock Ads Gallery
Strategic mockups illustrating platform-native creative direction, messaging angles, and user experience for each channel. These are strategic concepts, not final production assets.
Recommendations & Next Steps
Three immediate actions to launch within 14 days, a 90-day success roadmap, and the partnership model required to execute at the highest standard.
Target Success: 175 completed applications at CPA below CA$200 with >60% qualified applicant rate.
Stretch Success: 200+ applications at CPA below CA$180 with >70% qualified rate and measurable diversity pipeline improvement.
Strategic Success: Full-funnel attribution model operational, creative playbook documented, and 2027 recruitment wave pre-approved.
Communication: Daily async updates via shared channel; weekly video standup; bi-weekly strategic review; monthly stakeholder presentation.
Transparency: CPS receives platform login access, real-time dashboard access, and line-item invoice reconciliation. No markups on media spend.
Flexibility: 30-day cancellation clause with full data and asset handover. CPS owns all audiences, creative, and account history.